Three made-up businesses. Built as if they were real.

Each concept project is a fictional business we designed the way we would design yours, with real photography and real layouts. The photos are real; the names, places and details are invented.

Three signs a website is costing you customers: it’s hard to use on a phone, there’s no clear way to book or call, and it doesn’t show your real work. No sound.

Concept projects · fictional businesses

A black sports car being sprayed with water, foam flying off the rear wheel, in black and white

Concept project · fictional business

Harbourside Mobile Detailing

Trade
Mobile car detailing
Area
Eastern suburbs and inner west
Pages
Home, packages, booking, areas, FAQ

The story

The business
A one-van detailer who washes and polishes cars in the owner’s own driveway.
The problem

Customers kept asking the same three questions: how long does it take, do you come to me, and when are you free? The site had to answer all three before anyone picked up the phone.

Design decisions
  • Leads with the finish. A full-width photo of a car mid-wash does more selling than a paragraph of adjectives.
  • Explains packages by time. Express wash, full detail and paint correction, each with how long it takes, so customers can plan their day.
  • Lists the suburbs served up front, so nobody books a job across the bridge by mistake.
How a customer uses it
On a phone: pick a package by how long it takes, choose a time, add the address. No account, no back-and-forth messages.
The action it asks for
Book a time slot in two steps.

Packages, close up

Mockup
  1. Express washAbout an hourHand wash, wheels and windows
  2. Full detailHalf a dayInside and out, seats and carpets
  3. Paint correctionA full dayMachine polish and protective coat

How the concept’s packages page lists each option: by time, so customers can plan their day.

Key screens

Homepage on a laptop and a phone, with booking in two steps.

Concept project · fictional business

Greenline Landscapes

Trade
Landscape design and construction
Area
North Shore
Pages
Home, projects, services, site visit
A wide paved garden path running between clipped hedges and a stacked stone wall

Key screens

Homepage and the site-visit request, which asks about the space and takes photos from a phone.

The story

The business
A small crew that designs and builds paving, walls, decks and planting for family gardens.
The problem

Every quote started with a wasted drive. Show the finished gardens first, then ask enough that the first site visit is a real one.

Design decisions
  • Lets finished projects sell. Each project has its suburb, what was built and a before and after.
  • Asks the right questions first. The site-visit form asks about the space, access and timing, and lets people attach photos from their phone.
  • Loads quickly on a weak signal, because people often look it up standing in their own backyard.
How a customer uses it
They browse finished gardens near them, then fill in the site-visit form from the backyard, adding a few photos of the space.
The action it asks for
Request a site visit, with photos attached.
  • Wide stone steps climbing between banks of leafy plants and flowers under tall trees
  • A stacked stone garden wall with a long window opening, a dark planter box in front
  • A curved timber deck and steps wrapping around a large tree trunk beside a lawn in dappled shade
Finished gardens, the way the concept’s projects page leads with them. Real photos; the business is made up.

Concept project · fictional business

Fade & Co

Trade
Barbershop, two chairs
Area
Inner west
Pages
Home, services, book, find us

Key screens

A row of leather barber chairs and mirrors in a warmly lit barbershop
Desktop and mobile homepages: today’s hours, services by time and a Book a chair button.

The story

The business
A two-chair barbershop that takes walk-ins all day and bookings for regulars.
The problem

Most people who look up a barber want to know three things: are you open, how long is the wait, and can I book? Fade & Co’s old page made them scroll past a gallery to find out.

Design decisions
  • Today’s hours on the first screen, taken from the regular opening times.
  • Choose your barber or take the first free chair. Regulars can stay with the person who knows their cut.
  • Directions one tap away, with a note about where to park.
How a customer uses it
On a phone, often on the way past: check today’s hours and the usual walk-in wait, then drop in or book a chair in four taps.
The action it asks for
Book a chair, or walk in knowing roughly how long the wait is.
Demonstration project, sample data

A request queue that runs in your browser

Not a client website. We built this small app to show the kind of tool we can make for a business that handles a lot of enquiries.

Everything uses made-up names and stays in your own browser. Nothing is sent to Cendavo or anyone else.

Open the demonstration project
  • Add a sample requestA fictional customer, the service they want and a preferred date.
  • Move it alongFrom new, to follow-up, to done, with open requests listed first.
  • Prepare a reply draftA draft you would check and send yourself. No message is sent automatically.

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